This book is a valuable resource for anyone interested in the field of information technology. It covers a wide range of topics, including strategic planning, processes, and people. The author, Dean Lane, has an impressive background in the industry and his expertise shines through in the book's clear and concise language. Readers will find valuable insights into the world of chief information officers and the challenges they face. The book is written in English and has a total of 314 pages. It measures 10.3 inches in length, 7.3 inches in width, and 1.1 inches in height. This hardcover edition was published by Wiley Sons, Incorporated, John in 2011. The book is not personalized and does not have an ex libris. It falls under the categories of Books and Books Magazines. ?????????? Very Good Condition Dust Jacket has no tears - Pages and covers are clean and have no markings - All items Guaranteed to be in said or better condition- Ships same day before 1pm EST weekdays! Note: The Photos are the actual item Terms Of Sale Payments: Payments on "Buy Now" items are due within 48 hours Pay Sooner get it sooner! Payment must be made within 3 days of auction end or item will be re listed non-paying buyer dispute will be filed. We offer "Make Offer" option on most items. Only serious offers will be considered Returns All returns subject to a 20% re-stocking fee at the seller's discretion. If item is new and boxed must returned not opened If an opened box item must be returned with original packaging Please contact me to set up returns. If stated, Buyer pays all return shipping fees Shipping Information Shipping Ships next weekday from non smoking home All items are guaranteed to be in said or better condition We are not responsible for incorrect or undeliverable addresses. We ship 100% of all orders the same or next business day after payment received/cleared. Please understand that once orders are shipped, we cannot control the transit times thereafter Customer service is very important to us. Any questions? Contact me. Please contact me before leaving feedback in order to resolve any issue. Thank you for looking!