100% satisfaction with your purchase is our goal! If not satisfied with your purchase, please return the item and a refund will be granted upon receipt of return. Refunds will not be granted on items returned without a Return Authorization Number. The item must be returned no later than 30 days after receiving delivery. All returned items must be received in the same condition as they were shipped with all parts and retail packaging. Refunds will be adjusted for items returned in used and/or damaged condition. Shipping charges are non-refundable.