Seagate Backup Plus Ultra Touch 2TB USB 3.0 Rescue Edition Data Secure Portable Drive Features: Drag and Drop File Saving Right out of the Box USB Powered Fast Data Transfer with USB 3.0 Connectivity Compatible with Windows and Mac Computers Includes 2 Years of Data Recovery Service Seagate Backup Plus Ultra Touch 2TB USB 3.0 Uniquely designed with a woven fabric enclosure, Seagate Backup Plus Ultra Touch portable hard drive is aimed at making file protection as simple as possible. This HDD featuring password protection with Seagate Secure? AES- 256 encryption is compatible across USB 3.0/2/0 for both Windows and Mac laptops and even offers customizable backup options to suit a variety of needs and lifestyles. The Right Fit. The Right Feel. Sporting a chic, woven fabric enclosure, Seagate Backup Plus Ultra Touch portable hard drive is aimed at making file protection as simple as possible. Advanced Data Security Backup Plus hard drives go above and beyond to help keep your file folders secure with time-tested reliability and password protection through hardware encryption?the same standard used by the U.S. government and global intelligence agencies. Your Work Is Worth an Extra Layer of Protection We know how much your digital content means. And sadly, you can lose it all in a second?from accidental file deletion and viruses to damaging malware, power surges, water damage, and more. With our latest professional line of solutions, you?ll benefit from more than exquisite drive performance?you?ll be armed with Rescue Data Recovery Services. All causes for data loss are covered. Our 90% success rate makes us industry leaders in data recovery. Expect exceptional customer service, always. Data recovery can cost thousands. With our Rescue Plan, you?re covered 24/7 case status tracking Data can be restored within as little as two days, depending on the type of recovery Your data returned to you either through online cloud storage or a new drive if needed ?It brought tears to my eyes . . .? I wanted to personally thank you for all of your kind help with my recovery case. It brought tears to my eyes when I opened my dear friend?s wedding photos and videos. Your patience as we went through the files was over and beyond what most would do! I know sometimes work may seem like just a job, but you helped me find those precious moments of my best friend, and for that I will be forever grateful! Misty G., San Ramon, California WHAT HAPPENED When Seagate Recovery Services (SRS) received the unit, it made a clicking noise similar to the sound of a card hitting a bicycle spoke. It did that for less than a minute; then it stopped. Misty had tried to plug the external drive into a USB port on her laptop but the same behavior surfaced, and she was unable to access her data. THE ISSUE There was severe media damage on one surface of the data platters. After further review, scarring was also discovered to be present on all platters. This meant that the chances for data recovery were limited, if we managed to extract anything out of the drive at all. THE RESULT SRS was able to obtain recovery of over 75% of the data, despite the scarring on the platters. We asked the customer to review the recovery results and pick the files that were most crucial to them. Fortunately, testing showed that all critical files were intact and recoverable. Create Amazing Photos. Amazingly Simple Easily edit, organize, store, and share your full-resolution photos from anywhere with a 2-month complimentary membership to Adobe Creative Cloud Photography Plan*. Edit photos with a powerful and easy-to-use interface on Lightroom CC. Combine images into rich, multilayered artwork with Photoshop CC. Organize Your Memories with Mylio Create Photos add up and scatter pretty easily, wouldn?t you say? Put the puzzle pieces back together with a one-year complimentary subscription to Mylio Create, an intuitive yet powerful app that helps you organize photos and create a life calendar of your memories, all while having the freedom to protect, edit, share, and sync them across multiple devices. This is your world?manage it beautifully Specifications System Requirements -Windows 7 or higher, or Mac OS X 10.11 or higher operating system - Available SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds or backwards compatible with USB 2.0 ports at USB 2.0 transfer speeds What's Included - Seagate Backup Plus Ultra Touch portable drive - 18-inch (45.72cm) USB 3.0 cable - Quick start guide - Downloadable Toolkit Backup Software - 1-year Mylio Create plan 1 - 2-month membership Adobe Creative Cloud Photography plan 2 Dimensions 114.8L X 78W X 11.7mm D In stock and ready to ship FAST!!!