This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

Thank you for taking the first step towards wrinkle free skin. We want you to be completely satisfied with every product. All Plexaderm® products can be used for 30 days absolutely risk-free, less shipping and processing. If you do not see or feel the results that you expected, call our Customer Service department within 30 days of your order and return all products (used or unused) products a full product refund less the cost of shipping and processing The 30-day risk-free guarantee applies to the first month’s supply.

Returning products to us is both easy and convenient. You must return all merchandise (opened and unopened bottles) within 30 days of receipt. Failure to return merchandise, in True Earth’s sole determination, may cause the order to be ineligible for a refund. Your return should also include your name, order confirmation number, and reason for the request. The return shipment must be sent to:

Sheer Science
Atth: Returns Department
PO Box 61553
Savannah, GA 31420 USA

All return shipping charges are paid by the customer. To ensure that merchandise is returned safely, we suggest you send returns via U.S. Postal Service, UPS or FedEx with insured delivery.

If your refund is accepted, a credit will automatically be applied to your credit card or original method of payment within 10 days. If needed we will adjust this policy as required by the laws of the state in which you live.

Should you have any questions about a return, call 800-681-0366 or send an email to CustomerCare@plexaderm.com.