WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. The original box has wear, but the item is not damaged. In the rare event the shower combo is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. Pfister LG07-8CBC Pfirst Shower Trim with Multi-Function Shower Head - Polished Chrome Premier finishing process ? finishes will resist corrosion and tarnishing through everyday use Coordinates with products from the Pfirst Series seamlessly Shower package includes: handles, shower head, and shower arm Multi-function shower head featuring 2 spray patterns Separate handles for hot and cold water control Pressure balancing valve cartridge Designed to easily install with standard U.S. plumbing connections Rough-in valve is not included with this model (when adding to cart, valve options will be offered)