Still looks BRAND NEW and Tags are still on... but this was a customer return, so we have to list it as pre-owned. However, there's a flaw on the upper of the right boot with a tiny speck of adhesive. See last picture. WE WILL ALWAYS ACCEPT REASONABLE OFFERS! FREE SHIPPING AS ALWAYS within the Continental U.S. on this JSport Mary Size 10 Black Ankle Duck Rain Boot Women's Waterproof Shoes Memory Foam Waterproof Ankle Height Boot Anti-slip rubber soles Faux fur Lace-up footwear Plush warm fabric lining Stylish and very comfortable We Accept Returns and Refunds within 14 days after buyer receives the product. Free shipping applies to buyers that live within continental U.S. We ship standard shipping through FedEx, USPS or UPS (WE CHOOSE WHICH SERVICE) We will not accept return of the product in the following conditions: Damaged, modified or not in the same condition when shipped to customer. We must receive the product back in the same condition when it was shipped from our warehouse. We will refund your money once we receive the item back after thorough inspection is made. Returns will not be accepted after 14 days from when buyer received product. All Returns must be communicated to us via email within 5 days of receipt of product. Buyer pays return shipping.