We stand behind every item we sell. If you are not pleased with your purchase, we’ll be happy to give an exchange or refund the product price less S&H within 14 days of your receiving item. For any exchange or refund, we need the original receipt or a record of the purchase in our system. The product must be in its original condition. For exchange, you need to pay the S&H. Shipping and handling charges are not refundable.