Certified_Parts' Feedback as a Seller

Seller response:
Customer contacted us with the message that both switches are defective but the feedback states something else. We asked to return the part but we haven’t received any response from the customer yet. As far as the country of manufacturer, these switches are manufactured in both countries by the same brand. So it really depends on the batch of switches that we receive. We updated manufacturer country to china, just in case it matters for some customers. We always do our best to work and help our customer to find the right replacement part for their appliances.

Seller response:
The listing was for bracket holder only and not for glass lens assembly. We don't sell brackets assemblies. Obviously we want keep everybody happy but the customer never contacted us regarding this issue, so we could solve the problem.