Seagate Backup Plus Hub 8TB Desktop Hard Drive with Rescue Data Recovery Services Condition: Brand New (Factory Sealed) What's Included In The Package: Seagate Backup Plus Hub drive 4-foot (1.2m) USB 3.0 cable Seagate backup software3 Power adapter Quick start guide NTFS driver for Mac3 2-year limited warranty Features: Two Integrated High-speed USB 3.0 ports Formatted for Windows Computers Out of the Box Works with Windows and Mac Computers without Reformatting Schedule an Automatic Backup Plan with Included Seagate Backup Software Includes 2-month Membership to Adobe Creative Cloud Photography Plan Seagate Backup Plus Hub 8TB (STEL8000401) with Data Recovery Service Integrated USB 3.0 hub to manage and charge your devices The two front-facing intelligent USB 3.0 ports amplify the functionality of your drive by allowing you to charge and connect two external devices, like your phone, tablet or camera?even if your computer is in off/standby mode. Simple Backup for Your Computer Back up and manage your favorite files from your computer to your external drive using downloadable Seagate backup software. Run a one-click backup or schedule an automatic backup plan to help protect your files. Mac and Windows Ready It?s easy to use your Backup Plus Desktop Drive interchangeably on PC and Mac computers?without needing to reformat. Just install the included NTFS drivers on your Mac and you?re good to go. Create Amazing Photos. Amazingly Simple Easily edit, organize, store, and share your full-resolution photos from anywhere with a 2-month complimentary membership to Adobe Creative Cloud Photography Plan*. Edit photos with a powerful and easy-to-use interface on Lightroom CC. Combine images into rich, multilayered artwork with Photoshop CC. * Redeemable during product registration. Internet connection and Adobe ID required. Available only to users 13 and older. Not available in all countries. See manufacturer website for applicable terms and privacy Policy. Must redeem by January 31, 2020 Your Work Is Worth an Extra Layer of Protection Your Work Is Worth an Extra Layer of Protection We know how much your digital content means. And sadly, you can lose it all in a second?from accidental file deletion and viruses to damaging malware, power surges, water damage, and more. With our latest professional line of solutions, you?ll benefit from more than exquisite drive performance?you?ll be armed with Rescue Data Recovery Services. All causes for data loss are covered. Our 90% success rate makes us industry leaders in data recovery. Expect exceptional customer service, always. Data recovery can cost thousands. With our Rescue Plan, you?re covered 24/7 case status tracking Data can be restored within as little as two days, depending on the type of recovery Your data returned to you either through online cloud storage or a new drive if needed ?It brought tears to my eyes . . .? I wanted to personally thank you for all of your kind help with my recovery case. It brought tears to my eyes when I opened my dear friend?s wedding photos and videos. Your patience as we went through the files was over and beyond what most would do! I know sometimes work may seem like just a job, but you helped me find those precious moments of my best friend, and for that I will be forever grateful! Misty G., San Ramon, California WHAT HAPPENED When Seagate Recovery Services (SRS) received the unit, it made a clicking noise similar to the sound of a card hitting a bicycle spoke. It did that for less than a minute; then it stopped. Misty had tried to plug the external drive into a USB port on her laptop but the same behavior surfaced, and she was unable to access her data. THE ISSUE There was severe media damage on one surface of the data platters. After further review, scarring was also discovered to be present on all platters. This meant that the chances for data recovery were limited, if we managed to extract anything out of the drive at all. THE RESULT SRS was able to obtain recovery of over 75% of the data, despite the scarring on the platters. We asked the customer to review the recovery results and pick the files that were most crucial to them. Fortunately, testing showed that all critical files were intact and recoverable. Specifications System Requirements Windows 7 or higher, or Mac OS X 10.10 or higher operating system1,2 SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds or backwards compatible with USB 2.0 ports at USB 2.0 transfer speeds)2 What's Included Seagate Backup Plus Hub drive 4-foot (1.2m) USB 3.0 cable Seagate backup software3 Power adapter Quick start guide NTFS driver for Mac3 2-year limited warranty 1 Reformatting for Mac may be required. 2 Compatibility may vary depending on user?s hardware configuration and operating system. 3 Requires Internet connection. Specifications Brand Seagate Data Transfer Rate 120 MB/Sec Hard Drive Type External Includes Power Adapter Includes USB Cable Interface Connectivity USB 3.0 Interface Connectivity USB 2.0 Model STEL8000401 Number of USB Inputs 2 Storage Capacity 8 TB Storage Drive Type HDD Weight 37.4 oz.