Sterling Silver "Mom" Heart and Family Tree and similar items

Once your returned item is received and accepted, your refund will be processed shortly. Our Quality Assurance department will review the returned item. Any items that show signs of wear or have been altered, resized, or damaged cannot be accepted for return.

Returns with No Return Authorization Number, and packages that are improperly packaged or uninsured will be refused receipt. To return your purchase, please follow these simple steps: 1. Email us to receive an authorization number or use eBay’s Hassle-Free Returns which can be found on your order detail page. 2. Pack the item to be returned and include your shipping document. 3. Insure your package. You can ship it via any carrier, but be sure that you use a trackable service.

Please ship all Returns to the following address: Precious Stars Return Process 615 S 6th Street, Las Vegas, NV 89101

If you have any questions about our return procedure, please contact us: Direct Line: 312-768-8296 Email: cs@idimaya.com

Precious Stars will not be responsible for loss or damage of return shipments.