This Crucial Conversations Participant Toolkit and Audio Companion set by VitalSmarts provides comprehensive tools for mastering high-stakes communication. It includes the participant workbook and the full audio companion set on CDs, ideal for self-paced learning or professional development. Please note, there is a small “Property of” name written inside the workbook (as shown) that does not affect its usability. All items are complete and in good working condition, ensuring a valuable addition to any professional toolkit.