Returns

Buy with Confidence! Returns accepted within 30 days of purchase! We back our products with a 100% satisfaction guarantee. If you're not satisfied for any reason, we make returning your items hassle free.  Contact us by calling us at  prior to your return so that we can email you our RMA form. Please include the RMA with your returned item.  If you received a damaged or defective item, please contact us before proceeding, so that we can remedy the situation for you.  Make sure you send your return via an insured and traceable service such as UPS, FedEx, or Priority Mail with delivery confirmation. You'll want to be able to track the package if any questions arise. Return your item in an appropriate corrugated outer shipping carton (like we used to ship to you).  Food items cannot be returned. Shipping charges are not refunded / reimbursed. If our shipment to you is refused, or if it's returned to us because of an address error, etc., the cost of return shipping will be deducted from your refund. Items can only be returned if in Brand New, Unused and Resellable condition. If you're planning to reship your order, please check it before you do. We can't be responsible for orders after they've been reshipped.

• After years of perfecting the bonding process, company founder John Ulam established All-Clad Metalcrafters in 1971 and began producing professional-quality bonded cookware for working chefs and avid home cooks. The brand flourished as early adopters discovered the cookware's extraordinary properties and exemplary cooking performance. Today, All-Clad cookware is still handcrafted in Canonsburg, Pennsylvania, with American-made steel--the same way it was four decades ago. It is widely sought after by the world's top chefs and passionate home cooks.

Capital Cookware is a unique online shopping retailer of exquisite lines of high-performance and high-quality cookware inspiring culinary artists from home cooks to master chefs.  The product lines we carry are elegant copper, stainless-steel and aluminum brands such as All-Clad, Emerilware and Cuisinart including complete gourmet cookware sets, pans, skillets, stockpots, saucepans, sauté pans, frying pans, steamer inserts, dutch ovens, food processors, mixers and all variety of accessories and appliances.  We pride ourselves on exemplary customer service, our focused attention to you and our expedient delivery to your doorstep.  We've built our brand and company based on your support, feedback and return business.  We like to speak with our customers as often as possible. We are available 9:00am to 9:00pm EST 7 days a week to answer any questions   We've made extreme efforts to ensure 100% customer satisfaction. As leading sellers , our customer ratings have been a focus since the companies inception. If you have a question or a problem, please don't hesitate to reach out and contact us. We'll do whatever we can to ensure you're needs are being met and you have a good experience with Capital Cookware.