Item Description
comes to hair's rescue guarding from stress
color safe
massage into wet hair to activate the rich lather thoroughly rinse
FAQ
Q: WHO ARE WE?
A:We sell 100 % Original, Authentic, and Brand new Korean Cosmetics and Hair products in the Worldwide. We always consider our valued customer's concerns and reviews regarding our products. Our overall goal is provide 100% satisfy services our valued customers and resolve any inconvenience or issues as soon as possible until customers are satisfy about our customer services. We can guarantee that all of our products are completed 5 Quality Inspection that purchase from our long-established network of certificated distributor. We always work hard not to disappoint our customers.
Q: HOW LONG DOES IT TAKE TO ARRIVE?
A: Please look at the shipping description on our shipping information box or "Shipping and Payment" tab that located next to "Description" Box.
Q: WHEN WILL YOU SHIP MY ORDER?
A: Mostly, orders will be shipped next business day and any orders before 12:00PM EST will be shipped on same business day.
If you place an order after 12:00PM EST on Friday, it will be shipped on following Monday
Q: CAN I EDIT/ CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN PLACED?
A: Yes, we are able to change customer's shipping address as long as the shipping status is still "A WAITING SHIPMENT. " Once the shipping status change to "shipped", we are unable to change shipping address since we already drop off
Q: WHAT IS THE MANUFACTURE AND EXPIRATION DATE OF SELECT PRODUCT?
A: -Select items are labeled either only the manufacture date OR only the expiration date. A new product is good for 3 years from the manufacture date. Once a product is opened during those 3 years, it is good for 1 year for usage.
Q: WHAT PAYMENT DO WE ACCEPT?
A: We accept Paypal , Paypal Credit Card, Visa, Mastercard, Discover, American Express.
Q: WHAT SHIPPING METHODS DO YOU USE?
A: We ship via USPS and UPS. but the customers cannot choose the shipment carrier.
RETURN & SHIPPING
RETURN
We stand behind every product we sell. We'll be happy to accept return as long as the product is sellable and original condition except the damaged products within 30 days. Please explain that we are not only lose our profit due to took referral fee from us automatically when we shipped the product but also lose shipping and handling fee in our end. If the return is not caused from us such as received damaged and wrong units, we need to deduct 25% referral fee. We will issue the refund or replacement as soon as possible once we receive the package back to us. Thank you for shopping at YOUVELY.
SHIPPING
The avarage delivery date is 2-6 business days for U.S. standard shipping. However, we are unable to guarantee the delivery date because USPS service is not controlled by us and any natural and sudden circumstances might be caused to delay deliveries. Also, please note that If we receive a Next Day Air order by 3 PM ET US, we typically ship it the same day. If we receive it past 3 PM ET US, then we ship it the following day. For the international shipping, it normally takes7 to 14 days depends on the region of country. For more accurate shipping prices by contury, please scroll up and click "SHIPPING AND PAYMENT" Bar that located next to "Description" Bar. Once you click the "Shipping and Payments Option", please choose your country or zip code to get "Rate" and estimate date.
100% AUTHENTIC GURANTEED
YOUVELY stands behind the authenticity of everything we sell. All of our products are brand new and guaranteed to be authentic. One of the key principles of our business is listening to you, our customer. We at YOUVELY has made it our mission to provide you with an outstanding selection of hair and beauty products at highly competitive prices. YOUVELY goes to great lengths to ensure that our items are 100% authentic. We work with reputable suppliers to ensure that we sell only authentic, fresh, new merchandise. We complete a 5 Point Quality Inspection for all products we purchase through our long-established network of certified dealers If you have any concerns about the authenticity of an item you have purchased from us, please do not hesitate to contact us. Thank you for shopping at YOUVELY.com
