WE SHIP ON TUESDAYS & FRIDAYS ONLY! WE ANSWER MESSAGES ON MONDAYS & THURSDAYS ONLY! Closed on all holidays
If your plant arrives badly damaged I will need photo proof within 24 hours of delivery. I will need photos of the box and the plant in order to send out a replacement. A leaf that comes off during shipment or minor branch breakage does not constitute serious damage. I will only replace the plant if it is badly broken, crushed, or dead on arrival. Some wilting and/or yellowing of leaves or leaf lose it normal.
We routinely spray our plants with insecticides and fungicides as preventive measures.