Return Policy
1. Item Defect: 30-Day Replacement or Refund
When an item has a defect or is damaged during transition, please inform us of the problem within 30 calendar days of original order dispatch. Upon receiving the report, we will either offer you a replacement at our own cost or make refund of your order depending on your preference. Please kindly understand proof of item defect such as valid pictures or videos or detailed descriptions of the problem are required to assist with the claim.
2. 30-Day No Reason Return
We understand sometimes an item may not turn out to be just what you need, or you simply do not need it anymore. If you are not happy with this product, you may return it to us within 30 calendar days of original order dispatch. The returned item must be in its ORIGINAL CONDITION & PACKAGING, and all ACCESSORIES (including instruction manual) must be included. Please kindly understand since the item has NO DEFECT, the original P&P charge is non refundable, and buyers are also responsible for the returning shipping costs.
Please note no-reason return can only be accepted if the returned item & package is under re-sellable condition. Otherwise, according to policy, we cannot make refund for your order. Your understanding & cooperation is highly appreciated.
