Used phone from a call center that went out of business, it is sold as pictured, phone only. Please STUDY MY ACTUAL PICTURES of this item, place be 100% sure that it is compatible with your pbx system, some light cleaning may be necessary (Details of what's included are in the picture(s). Do your research before buying to be sure it?s what you need. If you have any questions, please contact me BEFORE buying, a signature will be required at time of delivery. Thanks