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WHY BUY FROM US? Prime USA Scales is an American owned and operated business. We have been in the weighing industry for over 20 years. Our family owned business has three generations in the scale industry. We offer a quality built product at a reasonable price. We specialize in scales, scale service, and calibration. We stock all parts: load cells, digital displays, junction box, cables, and more. On top of that we offer sales, service, and calibration in the largest cities throughout the US. We stand behind our products and have a knowledgeable staff ready to help with any questions.
We accept the following forms of payment: Visa, Mastercard, American Express, Discover, and Paypal. Please contact us with any questions on payments.
Large scale items will ship via LTL freight and require shipping to a business address with forklift or loading dock. Smaller items will ship with UPS or FedEx. Prime USA Scales provides tracking information in 24-48 hours on most orders. You will receive a walk through email keeping you abreast of your payment, shipment, and delivery confirmation. Please contact with any questions. We appreciate your business.
Returns are accepted 30 days after the purchase. Shipping will be paid both ways by buyer for returns. If you purchased with free shipping your return amount will have shipping deducted from your refund. A 10% restocking fee may be applied to your return based on if item is used or new. Any questions regarding returns please contact customer service through messages. We want every customer 100% satisfied with their purchase.
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