Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Shipping policy
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Origin
Items are shipped directly from our fulfillment partner located in China.
Estimated Delivery Time
Estimated delivery time is up to 14 business days from the date of shipment. This estimate does not include potential delays caused by U.S. Customs clearance, carrier disruptions, weather, or other events outside our control. In rare cases, delivery may take longer; if your order has not arrived within this window, please contact us before opening a dispute so we can investigate with the carrier.
Customs, Duties, and Import Taxes
All shipments from China to the United States may be subject to U.S. Customs duties and import taxes. We cover these costs on your behalf — you will not be charged any additional customs fees, duties, or carrier processing charges upon delivery. The price you pay at checkout is the total price for your order. In the rare event that a carrier attempts to collect an additional fee from you, please contact us immediately with your order number and we will resolve it.
Order Tracking
A tracking number will be provided for every order once it ships. Please allow up to 3 business days after shipment for tracking information to update.
Lost, Delayed, or Damaged Packages
If your tracking shows no movement for more than 10 business days, please contact us and we will investigate with the carrier. If a package is confirmed lost in transit, we will offer a replacement or full refund. If your package arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
Customs Delays and Force Majeure
We are not responsible for delays caused by customs inspections, natural disasters, carrier disruptions, or other events beyond our reasonable control.
Questions
If you have any questions about shipping, customs, or your order status, please message us through Bonanza before leaving feedback — we’re glad to help resolve any issue.
Return policy
Full refund available within 30 daysMiscellaneous details
California Proposition 65 Notice
Some items sold in this booth may contain chemicals known to the State of California to cause cancer or reproductive harm (this is common for imported electronics, cables, and accessories). If required, this warning will also appear on the product listing. For more information, visit www.P65Warnings.ca.gov.
Warranty
Items are sourced from third-party manufacturers and are not covered by a separate seller warranty beyond the return window stated in our Return Policy, unless otherwise noted in the individual item description.
Business Contact
We aim to respond to all buyer messages within 24 hours. For order issues, please message us directly through Bonanza before leaving feedback or opening a dispute so we can resolve it quickly.
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
Seller badges
